Terms of service

Terms & Conditions

Updated January 15, 2026

Overview

Welcome to Molly's Herbals! The terms "we", "us", and "our" refer to Molly's Herbals and its operations, including the store and website (“Services”). These Terms of Service govern your use of the Services. By accusing or using the Services, you acknowledge acceptance and agree to be bound by these Terms and our Privacy Policy. If you disagree, please discontinue use of the Services.

1. Access and Account

You affirm that you are of legal age and liable for actions of any dependents using the Services through your accounts or devices. You must provide accurate, up-to-date account and payment information and are responsible for securing your account credentials. Transfer or sharing of your account is prohibited.

2. Our Products & Disclaimer

While all efforts are made to represent products accurately, display and appearance may vary by device. We do not guarantee the appearance or quality of products compared to online depictions. Descriptions are subject to change, and product offerings may be discontinued without notice. Quantities may be limited by person or region.

Disclaimer: Molly’s Herbals products are natural herbal dietary supplements for animals. These statements have not been evaluated by the U.S. Food and Drug Administration or USDA. Our products are not intended to diagnose, treat, cure, or prevent any disease. We do not guarantee or claim specific health outcomes. Always consult a qualified veterinarian or healthcare provider before beginning any new supplement program for your animals. Use of our products is at your own discretion and risk.

Information provided on this site, including product descriptions, usage guidance, and educational content, is provided for informational and educational purposes only. It is not intended as veterinary or medical advice and should not be relied upon as such. Individual animals may respond differently to herbal products. You assume full responsibility for determining whether a product is appropriate for your animals.

3. Orders, Refund/Return and Subscriptions Policy

Placing an order constitutes an offer to buy. Orders are accepted only once we confirm and process payment. Please confirm order details before submission—modifications or cancellations may not be possible. Purchases are intended for personal use only. Resale of Molly's Herbals is expressly prohibited. We reserve the right to suspend access and ability to order for violations.

Refunds, Returns & Exchanges: Please inspect your order upon receipt and contact us immediately at contact@mollysherbals.com if items are incorrect or damaged. Due to the organic nature of our products, we maintain a strict 30-day return/exchange/replacement policy from the delivery date. Initial shipping charges are non-refundable. No refunds will be issued on new/unopened products without a Return Authorization from Molly’s Herbals via email. We cannot accept returns of opened or used products for health and safety reasons. If you receive an incorrect item, we will issue a prepaid return label.

Subscriptions:
Subscription products are billed automatically based on the selected delivery interval until canceled. You may manage or cancel subscriptions through your account prior to the next billing date. Subscription charges are non-refundable once processed.

4. Prices and Billing

Prices, discounts, and promotions may change without notice. The price applicable is the one at order submission. Prices exclude taxes, shipping, handling, and international fees unless otherwise noted. If your billing info becomes outdated, you are responsible for updating it promptly and ensuring successful transactions.

Molly's Herbals will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the states where Molly's Herbals is legally required to do so. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.

We reserve the right to correct pricing errors and cancel orders resulting from such errors.

5. Shipping and Delivery

Shipping or delivery delays are outside our control—delivery windows are estimates only. Risk of loss and title for items pass to you upon delivery to the carrier. Molly’s Herbals is not responsible for lost, stolen, or delayed shipments once transferred to the carrier.

6. Intellectual Property

All services, content, and branding on our platform are protected by law and remain property of Molly’s Herbals or its licensors. You are granted limited personal, non-commercial usage rights only—not rights to reproduce or redistribute protected material without written consent. We reserve the right to suspend access for violations. This includes, without limitation, formulas, recipes, herbal combinations, and educational materials.

7. Third-Party Services

Our site may integrate third-party tools, links, or platforms (such as Shopify). These are provided "as is" without warranty. We are not liable for issues arising from their use. Refer to their individual terms and policies.

8. Privacy Policy

Any personal information collected through the Services is governed by our Privacy Policy. Shopify may also collect and process information to maintain and improve the Services.

9. Feedback

Any feedback, suggestions, or ideas submitted to us may be used by Molly’s Herbals without obligation or compensation. Submission of feedback does not create any confidentiality or ownership rights.

10. Errors, Inaccuracies, Omissions

We may correct any errors in listings—including prices, product info, or availability—without notice, even if orders are already placed.

11. Prohibited Use

You must use the Services lawfully. Prohibited behaviors include unauthorized scraping, uploading malware, infringing on others’ rights, attempting to extract proprietary formulas, recipes, or dosage methodologies through automated or manual means. We reserve the right to suspend access for violations.

12. Termination

We may suspend or terminate access at our discretion. Sections such as Indemnification, Intellectual Property, etc., continue post-termination.

13. Disclaimer of Warranties

Except where required by law, services and goods are provided "as is" without warranty of any kind.

14. Limitation of Liability

To the maximum extent allowed by law, we are not liable for direct or indirect damages resulting from use of our Services or products.

15. Indemnification

You agree to indemnify us for claims arising from your violation of these Terms, misuse of the Services, or infringement of third-party rights.

16. Miscellaneous

Severability: If any provision is deemed unenforceable, it does not affect the validity of the remaining Terms.
Waiver & Entire Agreement: Failure to enforce any right does not waive that right. These Terms constitute the entire agreement between us.
Assignment: You may not assign these Terms without our consent. We may transfer our rights at will.
Governing Law: These Terms are governed by the laws of Ohio, USA.
Headings: Section headings are for convenience and do not affect interpretation.
Force Majeure: Molly’s Herbals shall not be liable for delays or failure in performance due to events beyond our reasonable control, including but not limited to natural disasters, supply chain disruptions, labor shortages, carrier delays, or governmental actions.

17. Changes to Terms

We may update these Terms—material changes will be communicated directly to you. Continued use of the Services after changes constitutes acceptance. Updated Terms will be posted on this page with a revised effective date.

18. Contact Information

Questions should be directed to contactmolly@mollysherbals.com

Molly’s Herbals
6182 Turpin Hills Dr.
Anderson Twp., OH 45244