Contact information
Contact Molly’s Herbals
We’re happy to help with product questions, order support, and general inquiries. Please review the information below so we can assist you as efficiently as possible.
Business Hours
Monday – Friday
8:00 AM – 3:00 PM Eastern Time
We respond to emails and phone messages during business hours. Please allow up to 2 business days for a response during busy periods.
How to Reach Us
Email (preferred):
contactmolly@mollysherbals.com
Email is the fastest way to reach us and allows us to provide clear, accurate answers—especially for product and order questions.
Phone:
513-635-6591
Most calls go to voicemail. Please leave a detailed message and we will return your call as soon as possible during business hours.
Before You Contact Us
- Order status and shipping questions can often be answered in your order confirmation email.
- Many common questions about herbs, usage, and philosophy are answered in our educational content.
- Product guidance is based on traditional herbal use, historical practice, and farm experience—not veterinary diagnosis.
- Due to the volume of requests, we are unable to provide custom formulations or individual recipes.
About Our Formulas
- We do not share or sell proprietary recipes or formulas.
- Please do not request ingredient ratios or custom herbal blends.
- Thank you for respecting the work and experience behind our products.